Introduction

Emodula is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

This website is operated by Emodula, a trading brand of:

EMERGE CONSTRUCTION & CIVILS LTD

Company Number: 16449510

Registered in England and Wales.

If you have any questions regarding this Privacy Policy or the personal information we hold about you, please contact us:

Email: info@emodula.org

Website: https://emodula.org

Information We Collect

When you use our website, we may collect personal information that you voluntarily provide, including:

First name
Last name
Company name
Email address
Telephone number
Subject of your enquiry
Any information included within your message

We may also collect technical information relating to your visit to our website, including:

IP address (anonymised where applicable)
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referral source
Approximate geographical location
How We Use Your Information

We use your personal information to:

Respond to your enquiries
Discuss your project requirements
Provide quotations
Deliver our products and services
Improve our website and user experience
Maintain customer records
Comply with legal and regulatory obligations

We will only process your personal information where we have a lawful basis for doing so.

Our Lawful Basis for Processing

Depending on why we are processing your information, we rely on one or more of the following lawful bases:

Your consent
Legitimate interests
Performance of a contract
Compliance with legal obligations
Marketing Communications

If you contact us regarding our products or services, we may occasionally send information that we believe is relevant to your enquiry.

Where required by law, we will only send marketing communications where you have provided your consent.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe link included within marketing emails.

Third-Party Services

To help us operate our business efficiently, we use trusted third-party providers.

HubSpot

Enquiries submitted through our website are securely stored and managed using HubSpot, our Customer Relationship Management (CRM) platform.

HubSpot enables us to:

Manage enquiries
Respond to customers
Track communication history
Provide ongoing customer support

HubSpot processes personal data in accordance with applicable data protection legislation.

Google Analytics

Where you have provided consent, we use Google Analytics 4 to understand how visitors use our website.

Google Analytics helps us improve website performance and user experience by collecting anonymous information such as:

Number of visitors
Pages viewed
Time spent on pages
Device type
Browser
Approximate location
Traffic source

Google Analytics does not identify you personally.

Cookies

Our website uses cookies to ensure it functions correctly and, where you consent, to analyse website usage.

Cookies are small text files stored on your device that help improve your browsing experience.

The cookies we use may include:

Essential cookies required for website functionality
Analytics cookies used by Google Analytics (with your consent)

You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie consent banner.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted service providers where necessary to operate our business, including:

HubSpot
Website hosting providers
IT support providers
Professional advisers
Regulatory authorities where legally required

All third parties are required to process your information securely and only for the purposes we specify.

International Transfers

Some of the third-party services we use may process information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

How Long We Keep Your Information

We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

When information is no longer required, it is securely deleted.

Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we strive to protect your information, no method of transmitting data over the internet is completely secure.

Your Rights

Under UK GDPR, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of processing
Object to processing
Request transfer of your personal information where applicable
Withdraw consent at any time where consent is relied upon

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Emodula

A trading brand of EMERGE CONSTRUCTION & CIVILS LTD

Company Number: 16449510

Email: info@emodula.org

Website: https://emodula.org

Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk

Telephone: 0303 123 1113

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business operations.

The latest version will always be available on this page, together with the date it was last updated.